Start a privacy request
Call 866-615-3233 during Monday–Friday, 9:00 a.m.–5:00 p.m. PT and say you are making a privacy request. Ask for the business owner or the person handling privacy requests. You do not need to purchase a service, create an account, or complete the property-assessment form.
You may use a telecommunications relay service to reach the same number.
Tell us what you need
- Ask about or request a copy of information you submitted.
- Correct inaccurate contact or request details.
- Request deletion of information or uploaded media.
- Change contact preferences or withdraw optional follow-up permission.
- Ask about third-party processing, tracking, or a privacy concern.
Provide your name, a way to reach you, the type of request, and a reference number if available. Please do not provide passwords, alarm codes, payment-card details, government identification numbers, or copies of identity documents.
How review works
- Identify the request: the business owner coordinates review and any necessary follow-up.
- Verify safely: when needed, we check your identity or an authorized representative’s authority using information relevant to the request. We do not disclose private records before appropriate verification.
- Review records and obligations: applicable rights, service needs, retention requirements, and legal holds are considered. A deletion request may not remove records we must keep.
- Respond: we explain the action taken, any information needed, or why a request cannot be completed, within any period required by applicable law.
Related policies
Read the Privacy Policy for collection and retention details and the Cookie Policy for website preferences. For a contract cancellation or refund, follow your written agreement and the Project Terms. A privacy request does not replace a time-sensitive contract cancellation notice.